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Privacy Policy

 

Privacy Policy, Terms of Use & Travel Terms

Ember & Mae Travel Society, LLC
Effective Date: February 24, 2026


Ember & Mae Travel Society, LLC and its owners, employees, independent contractors, and associates (“Company,” “we,” “our,” or “us”) respect your privacy and are committed to protecting your personal information.

By using our website or booking services through us, you agree to the terms outlined below.


Privacy Policy

Information We Collect

We may collect the following information when you use our website or services:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Passport information (when required for travel)
• Emergency contact details
• Loyalty program numbers
• Special travel requests or accessibility needs

Payments are processed securely through third-party payment processors and travel suppliers. We do not store full credit card numbers on our servers.

We may also retain communications, submitted forms, and documentation necessary to provide travel services.

When visiting our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Website usage data

This information is used to improve security and functionality.


How We Use Information


We use personal information to:

• Arrange and manage travel bookings
• Communicate confirmations and updates
• Process payments
• Provide customer support
• Comply with legal obligations
• Improve our services

We may share information with travel suppliers, insurance providers, payment processors, host agencies, consortia partners, or government authorities when required.

We do not sell personal information.


Children’s Privacy (COPPA)


Our website is not directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without verified parental consent.

For travel booking purposes, we may collect information about minors only when that information is provided by a parent or legal guardian. This may include:

• Full legal name
• Date of birth
• Passport information
• Emergency contact details

This information is used solely for completing travel reservations and is shared only with relevant travel suppliers as necessary.

We do not:

• Allow children to create accounts
• Market directly to children
• Sell personal information of minors

Parents or legal guardians may contact us at:
emberandmaetravelllc@gmail.com


Terms of Use


You agree to use this website only for lawful purposes.

You may not:

• Submit false or misleading information
• Attempt unauthorized access
• Interfere with website functionality
• Use website content without written permission

All website content, branding, logos, and materials are the property of Ember & Mae Travel Society, LLC and may not be copied or reproduced without consent.


Travel Services Disclaimer


Ember & Mae Travel Society, LLC and its owners, employees, independent contractors, and associates act solely as intermediaries between clients and third-party travel suppliers, including airlines, cruise lines, hotels, tour operators, transportation providers, and insurance companies.

We do not own or control these suppliers.

We are not responsible for:

• Supplier errors or omissions
• Cancellations or delays
• Weather events
• Government restrictions
• Supplier insolvency
• Force majeure events

All travel arrangements are subject to the terms and conditions of the applicable supplier.


Booking & Payment Terms


All pricing is subject to change until confirmed with payment.

Deposits may be non-refundable.

Final payments must be received by supplier deadlines. Failure to meet deadlines may result in cancellation and loss of funds.

Refund timelines are determined by suppliers.

Travel insurance is strongly recommended.


Travel Documentation


Travelers are responsible for ensuring valid passports, visas, and required documentation. Failure to comply may result in denied boarding or entry without refund.


Limitation of Liability


To the fullest extent permitted by law, Ember & Mae Travel Society, LLC and its owners, employees, independent contractors, and associates shall not be liable for indirect, incidental, or consequential damages.

Total liability shall not exceed the amount paid directly to our agency for services rendered.


Governing Law


These terms are governed by the laws of the State of South Carolina.

Copyright © 2026 Ember & Mae Travel Society, LLC - All Rights Reserved.

  • E & M Travel Society LLC
  • Privacy Policy & Terms
  • Services
  • TEAM

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